We dispatch discreetly all over Ghana, as long as you can receive it, we can send it! All our packages are 100 percent dispatched sealed with no indication of its contents on the outside. Only you will know the contents.
DELIVERY RATES & POSTAGE RATES EXPLAINED
The delivery rates are explained below:
Standard Rate :The standard delivery is rate is covers Accra and imediate areas, if you are outside our delivery covarage area you will be asked to meet the delivery person at the last delivery point to pick up.
Tema : There is a seperate delivery charge for greater Accra areas see FAQ section.
Outside Accra : Inclusive of packaging, order delivery to STC charges.
Due to the nature of the products we sell, we cannot accept returns on health and safety grounds. ALL SALES ARE FINAL. Please make sure the products you are ordering meets all your requirements before placing your order.
Please note that products are packed to the order you make online. We will not exchange any product that has been damaged or altered by a customer even if the product was defective before damage.
All products are guaranteed brand new, unused and stored under the most secure storage standards. To minimize any inconvenience to you, we will inspect all items during our pick and pack process before dispatch.
We understand that purchasing online is different than in person, so if you have any questions about product selection please email us and we will gladly help you choose the best item that is right for you. working hrs are 9AM to 6PM.
DELIVERY / PICK UPS
All products are dispatched via a separate courier service. The delivery charge costs is inculsive of what you pay. If you feel that you had a bad delivery service please let us know.
Please note that failure to receive your order costs us money as the courier service is not part of catalogueshop.net. Please let us know before dispatch if you do not intend to pick up your order.
If you are outside Accra you will have to pay for your order before it is dispatched by STC or any other transport parcel service.
DELIVERY & POSTAGE
Optional delivery charges are not added online as it is dependent on your location, your order will be updated, please ask our staff for details if this happens to you.